Fiat24 stopped issuing cards. I scored it 3.3/10 and explain where the money goes.

Updated October 2026

Licensed

Available in US

Fast payouts

18+ Only

If you came here looking for a card to order, stop reading now — you cannot get one. Fiat24’s site sits in maintenance mode and takes no new applications, and the card product page still carries the words “Coming soon in December 2024” from a launch that never became a general release. That is the single most important thing this review has to tell you, so I will not bury it: there is no sign-up route, no waiting list, and nothing to compare prices on, because there is no product on offer. What is left is a short set of instructions for people who already hold the card and a short list of cards that are actually issuing today.

I scored the card 3.3 out of 10. That is not a score for a bad card — it is a score for a card that cannot be obtained and whose public pages contradict each other. If you already have one, this page is for you: read the section on what to do with the balance first. If you were hoping to apply, read the alternatives section and pick from cards that are live.

The conditions described below are current as of October 28, 2026.

Verdict: 3.3 out of 10, and the score is mostly about closure

Read that table with the closure in mind. Zero for eligibility is not a judgement about how welcoming the card would have been; it is the arithmetic of a programme that is not taking applications. The 5s in the middle are neutral because the honest answer is that the public pages disclose so little that a reviewer cannot score them up or down. The 6 for everyday use is the one genuinely decent mark, and it survives because the feature list is real on paper: a virtual Mastercard, no PIN, the three big mobile wallets. The 2 for reliability is the part that should make you careful if you hold one.

Who this suits: almost nobody as a way to get a card. Who it does not suit: anyone looking for a working card this month, and anyone who is uneasy about a support function that does not answer. The one group I would point at this review is existing holders who have a balance left and want it back in their own bank account rather than on a platform whose site is down — that is a real, concrete job, and there is a documented route for it.

What happened to the programme

The short version is a launch that never arrived, followed by a site that stopped working.

The card was announced with the status text “Coming soon in December 2024”. That text has stayed on the products page. Meanwhile the user documentation describes the card as live — activation in the dApp, usually ready in seconds — which contradicts the product page. Two official pages saying opposite things about whether the card exists is not a documentation nitpick; it means nobody can tell you with confidence what state your account is in.

Then the site went into maintenance mode. No new applications are accepted. The documentation adds a note that new clients from 5 June 2026 get a monthly limit of USD 30,000, which conflicts with a USD 100,000 per 30 days figure stated elsewhere on the same page. From 15 May 2026 a refund processing fee applies. Rules were added for forced exits in cases involving sanctions, politically exposed persons, fraud and recalls. Requests to raise limits are not being accepted.

None of that is documented with dates for the shutdown itself. There is no announcement saying “the programme ends on such-and-such”. That absence matters, and I want to be plain about it: the public pages do not state when or why the site entered maintenance mode, and they do not give a wind-down date. Anyone telling you they know the exact closing date is guessing.

Some context on the operator. The card issuer named on the site is SR Saphirstein AG in Switzerland, BIN 5481 0849, operating under a Swiss fintech licence under Article 1b of the Banking Act and supervised by FINMA. That is a real regulated entity, and I want to give it its due: being supervised by FINMA is a meaningful fact. It is not, however, a fact about your balance being available today.

If you already have the card

The card itself: a Mastercard debit, virtual only, with no PIN. No physical card and no shipping are mentioned anywhere in the documentation. Validity is 5 years and renews automatically unless the card has been unused in the 6 months before expiry. Balances can be held in EUR, USD, CHF and RMB. Card transactions settle from the available balance in the transaction currency; if that balance runs short, a different primary card currency covers the shortfall, converted as a whole amount with no split payments. A feature called “Direct Pay” spends the matching balance first per currency, which is the card’s way of avoiding conversion fees on those pairs. Refunds in USD, EUR, CHF or RMB return to the same-currency balance; refunds in other currencies convert to the default currency. The amount of the FX fee is not stated.

Where limits sit: they depend on the number of digits in your NFT account number. Standard (5–8 digits) is 10,000 EUR per day and 20,000 per month. Premium (4 digits) is 100,000 and 200,000. Ultimate (3 digits) is 500,000 and 1,000,000. The tier rises when the NFT is upgraded and the upgrade completes within one business day. Limit-upgrade requests are not being accepted at present.

Getting money out is the part you actually need. Payout goes to your own bank account in EUR or CHF. You must first make a small deposit from that bank account — by IBAN — to link it, and you can link up to 10 accounts per currency. The minimum payout is 100 EUR or 100 CHF. A successful payout is free; a payout that comes back to you costs 10 EUR or 10 CHF. Timing: booked the same business day if you submit before 15:00 CET, otherwise the next business day, and next business day over weekends. That is a short, clearly stated mechanism, and it is the reason this review exists for holders.

Closing the account is possible and final. Bring balances to zero, then go through id.fiat24.com, Profile, Close Account. There is no second account afterwards. KYC data is kept as required by Swiss anti-money-laundering law.

Topping up went through the Fiat24 dApp, and activation needed a minimum balance of 10 EUR in the Eurozone, 10 CHF in Switzerland, or 10 USD in the rest of the world. The deposit fee, who pays the network fee, and the fiat top-up options are not stated on those pages. Unofficial sources list crypto deposits in USDC, USDT and ETH on Arbitrum, fiat in EUR, CHF, USD and RMB, and SEPA, SIC and SWIFT as rails. One unofficial source lists ATM withdrawals as unlimited; another gives a daily spend of $9,800 and a monthly limit of unlimited, which contradicts the official Standard tier of 10,000 EUR daily and 20,000 monthly. Where official and unofficial numbers disagree, believe the official ones and treat the rest as a report from someone who read it somewhere.

Support is thinner than I would like. There is a Telegram bot (t.me/fiat24bot, labelled “General inquiries”) and a status page at status.fiat24.com, plus accounts on X, LinkedIn, Medium and Telegram. There is no email address and no phone number on the site. Languages and opening hours are not stated. So: no dedicated app either — the dApp at app.fiat24.com runs on the web with a wallet connection on the Arbitrum network, plus the Telegram bot.

On disputes, the honest answer is that none is described. No chargeback procedure is documented. Refunds usually take up to 7 days, up to 30 days cross-border, and from 15 May 2026 a processing fee of 1 USD, 1 EUR or 1 CHF per refund (7 CNH) is deducted from the refund, capped at the refund amount.

What can go wrong

I will put the concrete complaints first, because that is where the 2 out of 10 comes from.

Trustpilot, read on 2026-10-20: 2.2 out of 5 from 8 reviews, every one of them a single star. The earliest is dated 26 April 2024, the latest 13 May 2026. The themes people describe are unresponsive support across email, Telegram and Discord with the bot looping you back to the start; a held card pre-authorisation or funds not released; a SEPA transfer arriving weeks late and then roughly 50 EUR of fees after re-routing; and scammers posing as support in community channels. That last one deserves attention on its own — when a brand’s user community is a hunting ground for fake support agents, the brand has a problem regardless of how good its licence is.

A single third-party aggregator carries user reports of invasive ID checks, fees charged on crypto top-ups, slow support with funds reportedly frozen and emails unanswered past 90 days, and a January 2025 ban on third-party bank deposits for standard users. That source is unverified and carries no linked reviews, so I treat it as colour rather than evidence. I found no Reddit thread and no Fiat24 Trustpilot page beyond the one above.

Then the mechanical risks, which apply to any card of this type:

• Deposits on the wrong network are the classic irreversible loss. Blockchain transfers cannot be undone, so a deposit sent on a network the provider does not support, or to an address belonging to a different network, can be gone or can need manual recovery with no guarantee.
• If you use gas-based chains, you need the native token to pay fees. On ERC-20 networks fees are paid only in ETH, so a wallet holding USDT with no ETH cannot send.
• Tokenised wallets can be limited at the issuer’s discretion — the issuer can restrict a tokenised number for magnetic-stripe, phone or website use. The documentation says some payment types are limited in certain countries, naming public transport, utility bills, in-flight shopping and fine dining in the USA, and that payments to OFAC-sanctioned countries and entities are refused.
• A declined authorisation can leave a hold on your money for up to seven days.
• 3-D Secure on this card is a one-time password by email. That is a real safeguard, but email is a weaker channel than an authenticator app, and a one-time code arriving by email is exactly what an attacker who has access to your inbox can read.

The self-custody side has its own sharp edge. Your account is an NFT in your own wallet and sign-in is a wallet connection, so your private key is what controls it. If the key is stolen, you move funds quickly — there is no dispute button. The card side has an automatic block for unusual activity and a lock/unlock control in the dApp, though each of those actions locks changes for 24 hours. Deposit insurance is not stated.

The comparison you should hold in your head: custodial platforms have a documented history of failure — Mt. Gox at about US$350 million reported stolen between 2011 and 2014, Coincheck at about US$400 million in 2018, Ronin Network at US$625 million in 2022. A self-custody-linked card removes the custodian but hands you the whole burden of key loss, phishing and clipboard-hijacking malware that silently swaps a copied address.

One more, and it is the one I would underline: stablecoins are not what the name suggests. They aim to hold a stable value, and the BIS put about 90% of stablecoin market capitalisation in USDT and USDC as of July 2025, but stablecoins can and do depeg — TerraUSD collapsed in May 2022, and USDC temporarily lost its peg in March 2023 during the US banking crisis. And they are not censorship-proof: Tether states it disables tokens in wallets on the OFAC sanctions list and has frozen funds tied to illicit activity.

What to take instead

I looked at three cards that are actually issuing. Here is the comparison, with my own scores from the same criteria.

MetaMask is the strongest of the three on paper, and the most restrictive about where you can sign up: 45 listed countries and territories, proof of residency required, and US and UK sign-ups temporarily closed per the FAQ. It spends directly from the connected wallet on Linea, Base, Monad and Solana, with a virtual card issued instantly and a metal card pre-orderable after approval. Cashback is paid in mUSD into the Money Account at 1% on Virtual; the Metal headline is 3% with a footnote limiting 3% to the first $10,000 spent and 1% after.

RedotPay is the most conventional of the three — a prepaid-style Visa with two currencies (a USD card on a USD BIN and an HKD card on an HKB BIN) and a Pro tier at 12.90 USD monthly or 129.00 USD annual. Its country rules are the awkward part, and the two official lists are worded differently. The KYC list says citizens of the listed countries cannot complete verification or use the services, and names among them Afghanistan, Belarus, Cuba, Iran, Iraq, Mainland China, North Korea, Russia, Serbia, Syria, Ukraine, the United States, Venezuela and Zimbabwe. The card-issuance list, dated 28 August 2026 and covering 47 places, adds India, Indonesia, Morocco, Nepal, Singapore and Turkey, saying residents of those areas are ineligible for both virtual and physical cards and cannot be used as billing addresses. Russia, Belarus, Ukraine and Serbia appear on both; Georgia, Armenia, Kazakhstan and the UAE appear on neither. Rewards are thin: a 5 USD welcome reward usable only on spending, valid 30 days, which cannot be applied to the issuance fee.

Bybit Card is the one with the most developed rewards, and the most complicated fine print. From 2026-10-05 10:00 UTC only crypto-funded transactions earn points or cashback — fiat-funded spending earns nothing. Cashback tiers run from Base at 2.00% with a 5 USD monthly cap and no spending requirement, up through Beta at 2% and 50 USD for 500 USD of spend, Alpha at 4% and 150 USD for 3,500 USD, Apex at 6% and 250 USD for 9,500 USD, Omega at 8% and 400 USD for 12,500 USD, to Infinite at 10% and 600 USD for 25,000 USD. The welcome offer is 10% cashback up to 110 USDT in the first 30 days, and there is a Pay Later instalment bonus of an extra 1%. On the other side, the cards page states the product is not meant for European Economic Area customers and that all EEA participation is strictly prohibited; the card regions listed are Argentina, AIFC (Kazakhstan), Georgia, Kazakhstan, Australia, Mexico, Brazil, Peru and Asia Pacific. Its fiat-service restricted list includes Belarus, the Russian Federation, Serbia, China and the United States, though that list concerns deposits, withdrawals and One-Click Buy rather than the card itself, and Russian users can only make RUB transactions in fiat. The card has no balance of its own — it draws on the Funding Account and Flexible Easy Earn balance, fiat first, then selling crypto at the One-Click Sell rate plus the conversion fee. Supported assets are BTC, ETH, XRP, USDT, USDC and GRAM, with a reorderable default priority of USDT, USDC, GRAM, BTC, ETH, XRP.

The honest reason all three are above Fiat24 is simple: they are taking applications. Fiat24 is not.

Who I would recommend it to

To a person who already holds a Fiat24 card: bring the balance to zero, then close the account, because the site is down and limits cannot be raised. Link your own bank account first with a small deposit by IBAN, keep the minimum payout of 100 EUR or 100 CHF in mind, and submit before 15:00 CET for same-business-day booking. Keep your own record of every transaction and every message with the Telegram bot, because there is no email address and no phone number, and because when a transaction goes wrong your only recourse is the issuer’s documented refund process rather than a dispute procedure that is not described.

To a person who was going to apply: I would not wait. A programme in maintenance mode that takes no applications and cannot confirm its own status is not a service you plan your spending around. Pick from the cards above, matching your region to the country rules — that check matters more than the fees, because a card you cannot verify for is worth nothing regardless of its cashback rate.

To a person who simply wants an ordinary card and cannot get one, and who holds no crypto: none of these is the answer for you. The honest recommendation is an e-money or payment account in your own country, which comes with consumer protection frameworks that a crypto card does not have. A card is a payment instrument; the crypto part is optional and adds risk rather than removing it.

A note on what I am not doing here. I am not telling you how to get verification to go through, and I would not if I could — the KYC rules are there for a reason. I am not offering tax or legal advice. If you are closing an account with a balance and tax residency question attached, that is a conversation with a professional in your jurisdiction. What I can tell you is what the public pages say, which is what this page is.

Frequently asked questions

What is the Fiat24 card?

It was a Mastercard debit card, virtual only, with no PIN, linked to an NFT account in your own wallet. Balances could be held in EUR, USD, CHF and RMB, and transactions settled from the available balance in the transaction currency. It supported Apple Pay, Google Pay and Samsung Pay. The card issuer named on the site is SR Saphirstein AG in Switzerland, BIN 5481 0849, supervised by FINMA.

Can I still get a Fiat24 card?

No. The site is in maintenance mode and accepts no new applications, and the card product page still shows “Coming soon in December 2024” rather than a live product. There is no waiting list and no way to apply. The public pages do not state when the site entered maintenance mode or give a wind-down date, so I cannot tell you when or whether it will reopen.

Is Fiat24 a bank?

Not exactly, and the distinction matters here. The operator named on the site is a Swiss fintech licensed under Article 1b of the Banking Act and supervised by FINMA, but the public pages do not state deposit insurance. Under EU rules an electronic money institution must safeguard customer funds by segregating them or insuring them, and such funds are not the same as bank deposits and may not sit under a deposit guarantee scheme.

How do I get my money out of Fiat24?

Payouts go to your own bank account in EUR or CHF. You must first make a small deposit from that account by IBAN to link it, with up to 10 accounts per currency. The minimum payout is 100 EUR or 100 CHF, a successful payout is free, and a returned one costs 10 EUR or 10 CHF. Submit before 15:00 CET for same-business-day booking.

How do I close my Fiat24 account?

Bring your balances to zero first, then go to id.fiat24.com, Profile, Close Account. The closure is final and no second account is allowed afterwards. Your KYC data is retained as required by Swiss anti-money-laundering law. If you hold a balance you cannot withdraw, keep your transaction records and contact the issuer through the Telegram bot at t.me/fiat24bot.

Is the Fiat24 card safe?

The regulatory footing looks real — a FINMA-supervised issuer and single KYC with biometric ID or passport, over-18, GPS and TIN collected — but the operational picture is poor. Trustpilot shows 2.2 out of 5 from 8 reviews, all one-star, with unresponsive support, held pre-authorisations, and a SEPA transfer weeks late plus about 50 EUR in fees after re-routing. No deposit insurance is stated, and your account being an NFT means a stolen private key has no recovery path.

What limits did the Fiat24 card have?

Limits depended on the digit count of your NFT account number: Standard at 5–8 digits allowed 10,000 EUR daily and 20,000 monthly; Premium at 4 digits, 100,000 and 200,000; Ultimate at 3 digits, 500,000 and 1,000,000. Tier increases came from upgrading the NFT and completed within one business day. Limit-upgrade requests are not currently accepted.

What did the Fiat24 card cost?

The card’s own pages list no fees at all, which is itself the problem. Unofficial sources report issuance, the monthly fee, ATM withdrawals and top-up as free, but charge 1–1.75% for a crypto deposit plus gas. The documentation does state a refund processing fee from 15 May 2026 of 1 USD, 1 EUR or 1 CHF (7 CNH), deducted from the refund and capped at the refund amount. Treat unofficial figures as reports, not as terms.

What can I use instead of the Fiat24 card?

Three live options stood out in my comparison. MetaMask (7.1/10) is a Mastercard, virtual free and metal at $199 a year, spending from the connected wallet, open to sign-ups in 45 listed countries. RedotPay (6.9/10) is a Visa with virtual and physical cards from 10 USD and 100 USD respectively, at 1.00% transaction fee. Bybit Card (6.0/10) is virtual and physical across several regions, with cashback tiers from 2% to 10% on crypto-funded spending only.

Is it worth waiting for Fiat24 to reopen?

I would not plan around it. Nothing on the public pages gives a reopening date, a wind-down schedule, or a clear statement that accounts will keep working, and the site already carries contradictory information about limits and card status. If you need a card now, choose one that is accepting applicants in your country; if you hold an existing Fiat24 card, withdraw the balance and close the account while the payout mechanism still functions.

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